At SCI World Class Sport Horses, we take pride in offering premium implanted embryo services. Our commitment is to provide our customers with quality service and uphold the highest standards of equine care. Please review our refund and returns policy to understand the conditions that apply.
1. Eligibility for Returns and Refunds
- Requests for refunds or returns are accepted within 45 days from the date of purchase.
- To qualify for a return or refund, the implanted embryo must meet the following criteria:
- The request must be formally submitted within the 45-day period.
- Documentation supporting the purchase and embryo implantation may be required.
2. Administrative Fees and Other Costs
- All eligible refunds or returns are subject to an administrative fee, based on a percentage of the total purchase price, to cover any incurred expenses and administrative costs.
- The exact fee will be reviewed and provided to the customer upon formal submission of the return request.
3. Conditions for Returns
- No returns, refunds, or exchanges will be processed after 45 days from the date of purchase. This policy helps us maintain the integrity and quality of our services and ensures the well-being of the mares and embryos involved.
4. Process for Requesting a Refund or Return
- To request a refund or return within the 45-day eligibility period, customers should contact our support team at [contact email/phone number].
- Our team will review the request, confirm eligibility, and inform the customer of any applicable fees within 5 business days.
5. Non-Refundable Items
- Any additional services provided beyond the embryo implantation—such as mare care, feeding, or specialized treatment—are non-refundable.
6. Legal Protection
- This policy is designed to ensure transparency and fairness while protecting SCI World Class Sport Horses from undue risk. By purchasing an implanted embryo, customers agree to the terms outlined in this policy.
